In a highly competitive market where the Client plays an increasingly central part, the sales department assumes a critical and strategic role in managing the purchase, in addition to strengthening the Brand image in order to promote customer loyalty and satisfaction.
Roberto Pellizzaro
Sales
France / Belgium / UK / Scandinavian Countries / Morocco / Algeria / Tunisia / Libya / Egypt / Saudi Arabia / Jordan / Israel / Lebanon / U.A.E. / South Africa / India / Indonesia / Malaysia
Luca Felicetti
Sales
Germany / Austria / Switzerland / Poland / Slovakia / Russia / Kazakhstan
Bruno Sudiro
Sales
Spain / Portugal / Greece / Croatia / Bosnia / Slovenia / Czech Republic / Balkan countries / Romania / Hungary / Bulgaria / Baltic countries / Turkey / China / South Korea / Thailand / USA Offers
Antonio Battistella
Sales
France / Belgium / UK / Scandinavian countries / Morocco / Algeria / Tunisia / Libya / Egypt / Saudi Arabia / Jordan / Israel / Lebanon / United Arab Emirates / South Africa / India / Indonesia / Malaysia / Russia / Kazakhstan
Given the importance afforded to Clients and their satisfaction, special attention is reserved to After-Sales activities, managed by a dedicated team of in-house, close-knit and collaborative staff, which continuously checks in with quality control, Technical Assistance, Customer Service and End Customers.
Michel Lucca
After Sales Manager
Samuele Mattiello
Scheduled Technical Interventions
World
Monica Bertoldo
After Sales
Canada / Mexico / USA
Giulia Cocco
After Sales
Germany
Alberto Martello
After Sales
USA / Mexico / Canada
Technical assistance by remote through Ethernet connections, directly on machines for an initial ONLINE diagnosis of the problem. If the ONLINE approach is unable to solve the problem, the defective or faulty piece is sent through the After-Sales service with the scheduling of an on-site visit by a specialised Sinico technician.
Giordano Dalla Vecchia
Cust Service
